Our Property Management department is proactive in building relationships with our landlords and tenants. With our combined 60 years of experience in commercial real estate, development, and maintenance, our expertise extends to a variety of property management services.

Tenant Placement

Our trusted in-house commercial real estate team, Pickett Sprouse, expertly markets and leases properties, while West & Woodall Property Management ensures seamless management. Tenant placement is handled by seasoned agents at Pickett Sprouse Commercial Real Estate, our dedicated commercial brokerage division. This integrated approach means clients benefit from a streamlined process that maximizes property exposure, attracts quality tenants, and simplifies management.

Lease Administration

We oversee day-to-day property activities to ensure smooth operations and tenant satisfaction. Our team ensures that secured tenants comply with lease terms, promptly addresses tenant concerns, and fosters constructive relationships to encourage longer tenancies and positive experiences for all. We also handle the collection and management of monthly rents, including evictions and notices, providing peace of mind for property owners.

Property Inspections

We conduct routine property visits to enforce lease terms and protect your investment. Our team performs detailed move-in inspections, move-out inspections, and ongoing routine inspections to ensure the property's condition is maintained and any issues are addressed promptly. This proactive approach helps safeguard your property's value and provides peace of mind.

Maintenance & Capital Improvements

We cultivate strong vendor relationships to ensure competitive pricing and high service standards. Our team schedules, monitors, and follows up on repairs while providing tenants with a 24/7 maintenance hotline for immediate assistance. We send detailed maintenance reports to landlords, schedule preventative maintenance, and develop budgets for annual operational expenses and income. All maintenance calls are managed efficiently, ensuring that prompt, professional, licensed, and insured vendors resolve requests without any additional fees. Additionally, we offer around-the-clock emergency maintenance services to tenants, ensuring their needs are met swiftly and effectively.

Property Record Management

We comprehensively track monthly and annual accounting for your property, providing reports on a monthly or quarterly basis. Our services include maintaining an up-to-date rent roll, generating financial statements, and offering a detailed owner portal for easy access to important information. We also facilitate document sharing with both owners and tenants, ensuring transparency and clear communication. This thorough accounting process helps property owners make informed decisions and maintain financial oversight.

Financial Services

We handle all bill payments and rent collection, ensuring that financial operations run smoothly. Monthly rent is directly deposited into a rental trust account for convenient access. At the end of the year, we provide a comprehensive financial report and a 1099 for tax purposes. This streamlined approach not only simplifies your financial management but also ensures timely and accurate record-keeping for your property.

As the property management division of Pickett Sprouse Commercial Real Estate, our team collaborates closely with the experienced commercial brokers at Pickett Sprouse. This partnership ensures that your investment is expertly managed and optimized to work for you.

Meet the Team

Bert Woodall and Kirk West, the owners of West and Woodall Property Management, have a combined 35 years of brokerage experience. The commercial property management branch of West and Woodall currently includes eight full-time team members, including:

Chris Hawkes

Chris Hawkes is the president of West and Woodall Property Management, is a licensed broker and has worked in the real estate industry in Durham for over fifteen years.

Matthew Morton

Matthew Morton is our commercial property manager is a licensed broker and REALTOR® who also works with Pickett Sprouse Commercial Real Estate.

  • Stephanie Pierce, our leasing manager, is a licensed broker and REALTOR®.

  • Maureen Schell is a broker with over twenty years of property management experience.

  • Steve Doriocourt manages a portfolio that is comprised largely of residential properties in Wake County and commercial properties in Durham County.

  • Tyler Sciortino is a property manager with a portfolio that includes multiple apartment complexes in Durham and single-family properties.

  • Linda Daye is the receptionist and administrative assistant at West and Woodall.

  • Pat Deering is the receptionist and administrative assistant at West and Woodall.